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We at Bysak, make every effort to ensure we protect your personal information.
This Policy, in conjunction with our Terms and Conditions, explains how we may use the information we collect about you, as well as the rights you have over any personal information, we hold about you.
Please read this Policy and our Terms and Conditions; by accessing the Website you confirm to have understood and agreed to them. In case you want to avail "Right to be forgotten" then please leave us an email at [email protected]
Information we collect
We collect information about you (such as your name, email address, phone number shipping address, transaction details, and IP address) when you:
visit the Website
register on or buy products on the Website
take part in our promotions, competitions, customer surveys and questionnaires; or contact us via email, phone or letter,
You have the right to ask us to not process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. [You can exercise your right to prevent such processing by checking certain boxes on the forms that we use to collect your data.] You can also exercise this right at any time by contacting us at [email protected]
You have a right to withdraw your consent given to us for collection, processing, storing, etc. of any information provided by you, at any time and you may do so by sending an email to us at [email protected]. In case you do not provide or later withdraw your consent, we have the option to not provide services for which the said information was sought.
we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities and publicly available sources such as social media websites. This additional data helps us to check the accuracy of the data we hold about you and to send you the most relevant offers and promotions.
How we use your information
We collect your personal information to better understand you and to enable us to personalise your experience with Bysak, including offers, promotions and services to meet your needs. We use your information to:
Personalize our services, offers and promotions to you;
Operate your online account and your rewards for life account;
Process your online orders and in-store purchases;
Tell you about important changes to Bysak;
Develop and improve our products and services;
Manage promotions, competitions, customer surveys and questionnaires; and
check and verify your identity, and prevent or detect crime.
(In performing such checks, your information may be disclosed to credit reference agencies who keep a record of that information, but these are not credit checks and your credit rating will not be affected.)
From time to time, we may also share your information with carefully selected partners to enable them to help us provide you with the best service from Bysak. However, we will never give permission for any of these partners to contact you directly with marketing information unless we have your consent and all our parties adhere to strict data protection policies.
Marketing and Customer Research
With your prior agreement, we may contact you by email, post, SMS or phone:
With details of offers and information about products or offers;
With offers and information about products or services from selected partners, or for customer research e.g. to help improve our services, products, stores or the Website.
It is entirely your choice if you wish to receive or not receive this information. However, if you tell us that you don’t want to receive marketing information from us this will mean that you won’t get details of great offers or promotions that may be of interest to you.
You may choose to no longer receive marketing information from us by:
Clicking on the "unsubscribe" link on the footer of any of our e-mails to opt of email communications